iPad & Tablet Stands FAQ's

What comes with each order?
You receive a high quality roto-molded table with a 4K UHD 32" screen integrated top. You have the option of 5 colors. The original versions are shipped without a rechargeable battery. These will all be replaced with units that include a battery.

How long does the battery last?
The battery is included so that the system can be used where the power plug-in option is not available or not desireable. It takes about 7-8 hours to fully charge the battery. The battery will run for an average of 3-4 hours on full play mode.

The power cord can be detached from the unit (it is plugged in from under the bottom of the table)

Can you turn the unit on/off with the remote control?
- for the original units, just plug in and start using the remote control.
- for newer versions, with battery, first plug in the cord and flip the switch on the power unit, then use the remote control.

How do you mount the table vertically on a wall?
Step 1. Undo the 4 bolts that lock the touchtable to the base
Step 2. Install 2 mounting screws on the wall and hang the touchtable like a picture frame. The power cord will be exposed unless you mount the battery version of the touchtable.

Currently there is no factory solution to "permanently" mounting the touchtable on the wall, other than installing a power outlet on the wall, plugging the power cord into that outlet and then screwing the touchtable to the wall. The area of the computer and power unit behind the screen must always be exposed to a flow of fresh air to prevent the system from overheating.

What kind of Operating System (OS) do you have)?
Currently we offer the Andoid operating system.

How strong is the screen?
Extremely tough tempered glass. While we do not recommend it, a child can stand on the glass

How do you download games?
Step 1. Turn on the computer and a keyboard pops up when selecting text field - just like a smart phone
Step 2. Connect to WiFi and download from Google Play Store or other internet sites
with Android games

Can the Touchtable be anchored for security?
There is currently no out-of-the-box factory solution. Can be custom made/ordered depending on your needs.

Can you ship internationally?

For USA, Canada, Mexico, Central & South America and the Caribbean, the touchtables are shipped from the USA.

For Europe, the Middle East and Africa, the touchtables ship from the warehouse in the UK.

For Australia and Asia, the touchtables ship from the warehouse in China.

What is the voltage requirement?
For the USA, Canada, Mexico, Central & South America and the Caribbean, the touchtable is equipped for 120V. Plug adapters are not included.

For the rest of the world, Europe, Middle East, Africa, Australia and Asia, the models are equipped for 220V. Plug adapters are not included.